Law tech: cutting through the noise

We've heard for some time now that 'this will be the year' that everything changes, and 2023 might actually be the year where everything does change. There are now thousands of legal technology companies offering all sorts of products and services to law firms, covering all areas of the business of law and the practice of law. And there’s an awful lot of noise in the market, from 'generative AI' to 'open APIs' to 'no-code workflows'.

What is needed is a bridge between law firms and tech companies, that creates dialogue, fosters innovation and engenders a sense of community amongst those who want to shape the future of legal services in a tech-driven way.

Whilst it’s an exciting time for us all, as technology is offering new ways to define the future of legal services, it is important that there are opportunities to collaboratively challenge and then develop the tech solutions of tomorrow.

There is an emerging gulf between the large law firms (who have the luxury of big budgets, tech teams and time to dedicate to new projects) and the small and medium size law firms in the UK who often don’t have the same resources to get ahead during this period of fast evolution.

And likewise with legal tech companies, there is a range from those who are just starting their journey in legal tech, to established players who have already helped hundreds of law firms across the UK.

There is a clear need for a bridge between the legal profession and technology providers that ensures firms can stay abreast of the developments in the legal tech landscape, how the application of different technologies can benefit firms, and help them to become better placed to take advantage of technologies that might improve their business, and outcomes for clients.

I have seen first-hand from working with Legaltech Association for the UK (UKLTA) members, and with the association’s focus groups, that there is a real need and demand for a more joined up legal tech community that comprises all different types of perspectives and viewpoints. People want a forum where they can share ideas and challenges, and to get advice and guidance from those who have relevant experience.

In 2022, the UKLTA Technology Sounding Board introduced a supplier charter designed to make it easier for law firms to procure technology, and to create better standards across suppliers that fosters innovation and better outcomes for law firms. It covers various aspects, from the contracting process, to clarity around customer support, along with requiring better technical information about APIs and integrations. Transparency is a key element to enable law firms to quickly understand which suppliers conform to the set of standards that are designed to help them to adopt technology successfully.

In my new role as UKLTA chair, I’m really looking forward to the year ahead with the aim of delivering resources, insightful learning opportunities and greater collaboration across the legal profession.

Lauren Watson is the new chair of the Legaltech Association for the UK (UKLTA)