All Regulation and compliance articles – Page 64
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SRA staff seconded to contact centre as phones left unanswered
Solicitors ringing about problematic new online system faced a long wait to speak to someone.
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International firm partner fined for client account abuse
Solicitor’s successor at Womble Bond Dickinson also fined after admitting that he did not spot what was going on.
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Innovators wanted for lawtech sandbox
Government-backed initiative will provide a safe environment in which new ideas can be tested.
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Legal Ombudsman seeks extra £2.5m as delays now ‘unsustainable’
Complaints handler makes another appeal for budget hike as case backlog set to hit 5,000.
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Regulator reads riot act to CMCs over spurious claims
Financial Conduct Authority says some claims management companies have poor understanding of sector.
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Litigation firm fined £21k for holding funds without instructions
Milberg Ltd allowed more than £3m to improperly pass through client account.
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Unsecured creditors stand to lose £16.5m from Kingly closure
Law firm network was intervened into in August after a rapid period of expansion in recent years.
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PC renewals extended as solicitors report IT 'nightmare'
Regulator concedes this year’s renewal period has been ‘particularly challenging’.
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Solicitor who joked about Ku Klux Klan fined £30k by tribunal
Practitioner who said he had 'old fashioned' sense of humour and also told racist joke is allowed to remain in practice.
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SRA to pay interim £40k costs after ‘lamentable’ prosecution
Regulator waited more than three years to interview witness who was at the heart of allegations.
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Exclusive: Co-op Legal Services to be fined £144k by SRA
'Inadvertent accounting error' led to insurers being overcharged for PI claims costs.
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Claims handler banned after doctoring liability email
Employee told solicitors firm that liability had been admitted and altered email to confirm so.
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SRA considers bid to apply for charitable status
Regulator wants its ‘own legal personality’ and to take advantage of tax benefits.
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‘Brain fade’ junior solicitor found dishonest - but spared strike-off
Recently qualified practitioner suspended after tribunal accepted exceptional circumstances contributed to her conduct.
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New leaders drafted in to ‘revitalise’ Legal Ombudsman service
New chief ombudsman says he wants to work with lawyers to learn from client complaints.
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Price transparency showing solicitors are affordable, says SRA
Consumers helped by price information but most still choose lawyer based on other factors.
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Solicitor who binned document after 'trivial' mistake denies dishonesty
Tribunal hears 'hard-working and dedicated' newly qualified practitioner did not make a calculated decision to mislead.
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Ombudsman backs redress extension for all legal services users
Competition watchdog told that it is difficult to argue for the current differences in consumer protection.
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SRA back on trail of firms flouting price transparency rules
Chief executive reveals that temporary halt on disciplinary action during the pandemic has now been lifted.
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Sacked SFO lawyer claims he was victim of 'conspiracy'
Former case controller Tom Martin is suing the SFO for unfair dismissal.