The Supreme Court will be reviewing the judicial complaints procedure and policy and upgrading its broadcasting equipment, its latest business plan has revealed.
The short document covers the final year of the Supreme Court and the Judicial Committee of the Privy Council’s current three-year business plan (2023-2026) and sets out the courts’ aims and five strategic priorities. They are: serving the public; providing a world class service; focusing on our people; engaging outwards; and diversity, inclusion and belonging.
Priorities for the forthcoming year include enhancing support to self-represent litigants ‘through better signposting and customer service’, reviewing the judicial complaints procedure and policy, and ‘exploring’ providing transcripts of hearings from 2026 onwards.
Audio and visual broadcasting equipment will be upgraded to ensure livestreaming of cases continues to be ‘resilient, clear and accessible’. The finance system will also be upgraded ‘to ensure continued effective processes and payments to suppliers’.
In a foreword, chief executive Vicky Fox said: ‘Shaping all our work is our vision to be a world leading court. This is underpinned by five strategic priorities and the work that we will deliver this year, concluding this three-year business cycle.’
The Supreme Court is currently looking for a new justice and deputy president as its current deputy, Lord Hodge, is set to retire at the end of this year.
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