In common with many, I suspect, I enjoy reading the regular columns written by chief legal ombudsman Adam Sampson and his team.

I am sure, like me, his readers recognise the familiar incidents described and agree that we can all improve our services.

It would, however, interest me (but perhaps not others) to read the occasional story about the groundless allegation from the time-wasting client who got nowhere with his complaint about the diligent and dedicated solicitor who was completely exonerated by the ombudsman.

Maybe that never happens?

Tony Struve, Heald Nickinson, Camberley