Conveyancers may struggle to get hold of HM Land Registry during ‘targeted strike action’ beginning next week.

In an announcement, the registry said it noted the decision of the Public and Commercial Services Union to ask its members working for the Land Registry to take targeted strike action next week. The decision will affect union members working in some of its customer service teams, including the customer support centre.

Land Registry said: ‘Core services, with all time-critical services required for property transactions, will continue as normal, including pre-completion searches (the majority of which are automated) and urgent applications that have been expedited.

‘However, contact with HM Land Registry will be affected. Mitigation action will be taken to keep disruption to a minimum, but there will likely be longer call waiting times and possibly reduced call hours.’

Land Registry will keep phone lines to the scheduled opening hours and update its website of any changes. Due to the industrial action, the customer support centre will operate this Friday until 5pm. Normal service will resume from 6 March.

 

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